Terms and Conditions

1. General provisions

The property is rented exclusively for temporary stays of at least 11 consecutive nights and is not intended to meet the tenant’s usual or permanent housing needs.

The maximum occupancy is 8 people, including children.

2. Booking and payment

To make a booking, an advance payment of 30% of the total amount must be paid within a maximum of 48 hours of the booking request. The remaining 70% must be paid no later than 30 days before arrival.

Payments are made by bank transfer. Bank details will be provided once availability has been confirmed.

The booking is confirmed once the advance payment has been received. If payment is not received within the specified period, the dates may be made available to other interested guests again.

3. Check-in and check-out

Check-in: from 16:00. Check-out: by 11:00.

Early check-in and late check-out are subject to availability and must be agreed with the owners in advance. The property must be left reasonably tidy and clean.

4. House rules

To ensure a pleasant stay and respect the peace of the residential community, the following rules apply:

🐶 Pets
Pets are not permitted in the property, without prejudice to legally recognised rights regarding assistance animals.

🚭 No smoking
Smoking inside the property is strictly prohibited, including traditional cigarettes, electronic cigarettes and vaping devices.

🎉 Parties and events
Parties, events and gatherings that may disturb neighbours are not permitted.

🔇 Quiet hours and consideration for others
Guests must respect their neighbours’ rest, especially between 22:00 and 08:00.

👨‍👩‍👧‍👦 Number of occupants
The maximum occupancy of 8 people must not be exceeded. People not included in the booking may not stay overnight without prior authorisation.

🏡 Care of the property
Tenants must take care of the facilities, furniture and appliances and report any damage or issues.

5. Communal swimming pool

Tenants may use the communal swimming pool in accordance with its rules and opening hours: 09:00–22:00. Minors must remain under adult supervision.

6. Cancellation policy

Free cancellation up to 30 days before arrival: 100% of the advance payment will be refunded. For cancellations less than 30 days before arrival, no amounts paid will be refunded. Travel insurance covering unforeseen circumstances is recommended.

7. Liability

Tenants are responsible for damage to the property, furniture and facilities where such damage is attributable to them. Any damage or issues must be reported to the owners as soon as possible.

The owners are not responsible for force majeure or circumstances beyond their control, without prejudice to any liability required by law.

8. Cleaning and maintenance

The property is provided clean and ready for the tenants’ arrival. Cleaning before arrival and after departure is included. No daily cleaning service is provided during the stay. Tenants must maintain appropriate standards of hygiene and cleanliness in the property.

9. Complaints and issues

Any issues relating to the property must be reported as soon as possible during the stay. Tenants may contact the owners directly by telephone or WhatsApp. We undertake to address issues as quickly as possible.